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the sofa store reviews

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YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. We have become what we are today because of you, our customers, our neighbors & friends. From Business: Brodie UPHOLSTERY’S service area primarily covers western washington; bringing three decades of dependable upholstery repair for commercial businesses. See reviews, photos, directions, phone numbers and more for the best Furniture Stores in Vashon Island, WA. Furniture Stores Antiques. Reviews. All rights reserved. Delivery on date and time specified. We specialize in cubicles of all major brands, desks, seating and filing. We did get this refunded after making a fuss, but it hasn't helped with getting the sofa fixed. Please avoid this company at all costs. The furniture looks great, would not hesitate in recommending Oak Furniture Land for both service and quality. First class customer service from John. 33 customer reviews of The Log Furniture Store. A warranty is irrelevant where quality and durability are concerned, and you have the right to a remedy under Sale of Goods.”Quality and durability in the above quote are the key words to keep in mind here. Most sofas have a supportive wire frame called “sinuous springs.” These springs help support the cushions and give the sofa its structure. Please think twice before buying a recliner from that store. To actually purchase one of their products you would need to give them a call or stop by their Michigan store for the important details. I bought 2, 2 seater Eastbourne suits in July 2016. Thank you ☺️. Be the first to recommend The Furniture Store. Didn't find what you were looking for? Although this statement was later retracted and we were informed it came with no warranty as it was ex display. Phoned after sales team who arranged for a "professional " to come and inspect. Buy. We talked to the manager at sofa store and she said that she could not help us and our sofa might not be kept at proper place because of which the color is rubbing off from the corners. The Campaign Sofa is unique because it features a sturdy steel frame designed to last a lifetime, and you can choose from a variety of fabric … And I'm sad to say that as we could no longer sit on it we have had to order a new sofa - from a reputable retailer!Buyer Beware. Just purchased a chair an sofa from Leeds Road Huddersfield. We took a lot of time to decide on which sofa company to use, and eventually found the Dorchester set from Sofa Store. The Furniture Store of Kansas respects your privacy and use your information with discretion. When Is Costco’s Semi-Annual Furniture Sale? Our sofa is neither of these. Sofas ETC is a fourth generation family owned and operated furniture store in Baltimore MD and Columbia Maryland since 1993; focused on custom upholstery from top brands such as Precedent Furniture, Rowe Furniture, Vanguard Furniture and Stressless Furniture … I just wanted to say how pleased I am with the set I received today. The Department…. One seat of one chair has lost its firmness. Please contact the business for updated hours/services due to the COVID-19 advisory. I bought a sofa from the sofastore that had detachable arm rests a few years ago for £999. Arrived Thursday in perfect condition by very polite helpful delivery people. I will be expecting a full refund if this is not sorted promptly, We bought a sofa from here - ex display so it was reduced and, we assumed after all the customer sittings, that it was worn in. Use over 20K customer reviews to help you find the best furniture store so you can start shopping. We are now open for in-store shopping at this location. Springs. Sofa was supplied damaged. Some of the ways we use your information is to deliver a high-quality shopping experience, communicate with you, and assist you as you search for the products and services we provide. I hear the radio ad for this business on…, From Business: Shop with us, safely. Delivery to suit ourselves and again excellent service. Shopping & Retail Furniture Store. Please help others by helping us do better. Very nice looking sofa bed and great for sitting, but the mattress is pretty firm. New update is the furniture store's England sales rep contacted someone in a higher position at England and we just got word from the furniture stores salesman that England is going to send them 2 seat covers to replace the ones that had issues. Channel, Brilliant, would recommend this company to anyone no. 2 black bags of packing material and cardboard for recycling. Sectional sofa prices. Not only that but anyone leaning on it can quite easily fall off because the fastener isn't robust enough making it unsafe. 370 people like this. This of course is not how honest traders respond to problems.We are now involved with Trading Standards over this. Before you settle on a sofa purchase, review the following features to make sure you’re getting what you truly want. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. They will not be helpful once the purchase is made. None of which made any difference. Sofa in stock so picked my delivery day of the following Thursday. The Old Cannery Furniture Warehouse. I guess this is good as it isn't a cheap piece of foam, but it definitely needs the mattress topper to be able to be a good bed. Nothing too much trouble. We persevered with the sofa as we didn’t feel the salesman was particularly helpful after we had handed over the money. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. 10 Best Sofa Brand Reviews By Consumer Guide for 2020. I haven't gotten it yet as I just ordered it 2 days…. Hooker Furniture has a rich history within the furniture industry and has been around for more than 100 years. I will send an update next Friday. Both have friendly, capable salespeople and stylish gifts, furniture and…, I am very happy with my dinning room. Better safe than sorry is right. Me and my husband went to see it for a couple of times. From Business: Click on our website to shop online for anything you need! 3.1 out of 5 stars. It only took me a half hour to set it up by myself (and I'm 9 months…, I've had my bed for several years, now and would never buy another one. The job was challenging but there was always room to learn and grow. Last Updated December 21, 2020 **Disclosure: As an Amazon Associate I earn from qualifying purchases. Thousands of verified reviews. At Texas Furniture Hut - the best furniture store in Houston, we carry some of the most high quality furniture brands that you won’t find in other stores in Houston. Website. Delivered in like a week. Excellent service from store to the door. You be better off going to a store that specializes in mattresses. On delivery day, we were called 30mins before the team arrived and the sofa’s delivered to our living room. Places. “Preferred” listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. Furthermore, What Consumer says: “Retailers may also try to tell you that there is nothing they can do because you are outside your warranty period, or because you don’t have one. We purchased a recliner from sofa store thinking that we will get a good quality. Interestingly, trading standards have informed us that this is not acceptable. "These guys were great. Sofa arrived on time unpacked outdoors and delivered to living room as requested.No complaints. We cannot believe they think this is acceptable. Home To A Different Kind of Shopping Experience. Job done!!!! However the the arm rests are now completely coming apart. Pricing: High-End to Mid-Range. We have had the sofa’s a good few weeks now and they are of excellent quality, build, and they look great. A week later after sending photo's and customer services telling me that the batch numbers were different on my delivery which is why they are different colours, they have told me that they are looking in the ware house for the matching side !!! …, From Business: Quality pre-owned and new office furniture since 1999. While SIS service is adequate, I think we need to start looking at who businesses pay to endorse them. Now it's easier to find great businesses with recommendations. Sofa store people said that might be a chemical in your head which is changing color. “We completely avoided another furniture store in Tacoma because of how rude and pushy the sales people were.” See all Woodshed Furniture reviews Mattress Firm Lacey East. Highly recommend them. Even very good the messages that have been deleted or the photos not allowed. Poor quality, untrained sales associates, and unconcerned management, at least at the Glen Burnie store. Eventually we ordered over the phone (we tried online but we couldn’t add our ‘free gift’ to the order, which you get if you spend over £1k!). One company tops the table for best sofa shop, bolstered by its four-star value for money rating – the only sofa shop to achieve this. We visited 2 stores (Salisbury and Yeovil) and the sales teams in both stores were unobtrusive and informative. Overall, I wouldn’t hesitate to recommend Sofa Store, or the Dorchester sofa set …… and don’t forget to get your free gift. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. CommunitySee All. My point is that they will have excuse for everything and they will never help you to get your recliner serviced or exchanged. No pressure, such an easy process. Selling custom sectional sofas and couches by the best quality furniture brands. Firstly we were informed that a warranty was only issued for 12 months after manufacture (no matter when you buy the sofa - so if you buy 13 months after manufacture tough luck). Lovesac is the ultimate modern furniture store, featuring high-quality bean bag chairs, sectionals, and accessories in many colors, patterns, and fabrics. So why don't they warn people not to use their suite just look at it. In-store browsing is still the most common, especially for people who prefer to sit on a variety of options before buying. I’m sure our massive Oak Mirror will look fab in its new home once we have decorated! “It's amazing how easy it was from start to finish buying...” June 8th, 2013. Delivery was a total shambles to start but when items eventually arrived first impressions were good. The Amish Furniture Collection website serves to merely educate and enlighten potential shoppers. At this price, most fabrics are microfiber or some kind of synthetic like vinyl. Mattress is miserable and it never really functioned as was shown on…. but, I had a very frustrating experience at store. Very good, but chair back too high for a five foot two lady... Good advice and service. Benchmade Skinny Fat Condo Sofa. Furniture Stores in Maryland . We made contact with customer services but sadly no resolution could be reached. Four others impress with five stars (an ‘excellent’ rating) for their sofas arriving on time and ease of arranging delivery. Furniture Stores in Vashon Island on YP.com. It got to the point where we needed to add foam so that the back cushions would not disappear behind us. Great, our lovely little purchase turned out to be an uncomfortable nightmare that we both avoided sitting on as it was so uncomfortable. English (US) Español; Français (France) I have had to wait well over a month for a new part- I contacted your store to say that they couldnt help me. Took him 20 mins & a very blasé attitude to put a hairdryer on the area and he rubbed the leather making it worse and told me it was natural human body oil reacting with the leather and that it would continue peeling. I was then referred to U K General insurancewho concluded HFR decision was incorrect as we would not expect to see wear and tear to a sofa of the age and quality of your own.But because of very small print in there terms and conditions it gets them out of doing anything.Sofa Store do not want to do anything so at the moment my credit card company is trying to find a solution for me. We fluffed the cushions, rotated them, and repeatedly dropped each cushion on the corners as advised. No hard sell, just good advice and guidance. Good Afternoon Ms. Tracey , We are very sorry to hear that you are unhappy with the experience you have had on this occasion. There are only 2 adults in the house who both work all day, use seating in conservatory frequently so the suite has very light use. The sofa is designed to be easily put together by two people once it gets to your home. We did not buy the care package on this expensive purchase as we had previously had a leather suite for 10 years with no problem at all & it's being used still by our daughter. Our furniture stores in Katy & Houston TX, guarantee you that the brands we carry surpassed our … We stayed on the furniture store we bought our England Furniture sectional. This business is very business-like and I would do business with this business again if I have business with them. The Sofa Store. The salesman very helpful but not pushy good quality furniture, Went into store on Saturday, purchased my beautiful sofa. I’m sure our massive Oak Mirror will look fab in its new home once we have decorated! Our services include…, From Business: Haakenson Group, Inc ( formerly dba Haakenson Government Sales ) has provided furnishings and related services to Government agencies since 1982. HFR technician called and within 5 minutes left. So, in as many words, they don't care about it because we did not pay full price. We adequately maintained our previous leather suite with no problems so what makes sofa store leather so different & shouldn't they warn people that if they actually sit on the chairs they will not last. None pushy very knowledgeable Nothing too much troubleEverything explained. Don't sit on your sofa - it's only to look at, Substandard sofa and refusal to remedy problem, All your posts can become public tomorrow . Mattress sunk in the middle in a year and a half. The highest-quality sofas will have eight-way, hand-tied springs. The Sofa Company provided me with an amazing career for over ten years. Delivery of sofa taken on 30th sept a brown Clarence corner sofa right hand. We visited 2 stores (Salisbury and Yeovil) and the sales teams in both stores were unobtrusive and informative. Under the Sales and Goods Act of 1979 (as amended) goods should be of satisfactory quality and fit for purpose. The Furniture Store. Costco has two primary furniture … The process was easy and the delivery estimate was set for 2 months later. Furniture Store in Towson, Maryland. Oxford, Oxfordshire. Yes, they are packaged up well and you need to unpack and dispose of this yourself but we knew that already and it was of no issue at all. Darien, owner of Burien Upholstry, is a true craftsman. The sofa bed, re-invented. My sofa was built incorrectly- the wrong part was used on my recliner. They are one of the best brands out there for case goods, but also have a tremendous catalog of sofas and sectionals. This is under the sales of goods act either 1979 or 2015 ( the goods should be fit for purpose ). Open Now. We take your safety very seriously and have implemented rigorous safety protocols…, From Business: At buybuy BABY, babies and parents are always our top priority and we're working harder than ever to balance the safety of our customers and associates with your…, From Business: CORT, a Berkshire Hathaway Company, offers a broad range of services to individuals and businesses in transition. Nick, Jim and Pete founded The Sofa Company when they were only 22 and are really an inspiration. However sofa store insist that we have not maintained the suite using THEIR cleaning product and so will not accept responsibilty for this. These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. From Business: Locally owned and operated for over ten years, Consign Design strives to bring you the best of gently used furniture through excellent customer service. IKEA. Better quality and more knowledge staff. There were two legs missing on original order which were delivered the very next day after one phonecall. I moved up through the company quickly and was always rewarded for … One of the best Manufacturing business at 307 E 6th St, Chaska MN, 55318. 398 people follow this. The nation's largest provider of rental…, Capers has two stores, one in West Seattle and a newer one in Fremont. We are proud to be a family-owned store that has grown from the imagination of Tony, Mabeth, & Sherry Grout into one of the largest home furnishings stores on the West Coast today. We accepted that although we knew that was not the case. They delivered a sofa Monday 26th October this wasn't the sofa ordered it was completely different and very poor quality. Easy!We have had the sofa’s a good few weeks now and they are of excellent quality, build, and they look great. Choosing the right sofa is an important decision when it comes to decorating your home and making it functional. 5 year warrantee. Never buy a mattress from this place. Free contactless delivery (Canada), hassle free returns. We did our research, and it really paid off." After contacting Jason Bannister a further phone call was received saying that the sofa should be plumped three times a day! benchmademodern.com / Starting at $1,655.00. This is essentially an admission of fault from them that this is in fact a sub standard sofa.The other comment they made was that we got it cheap. The follow ups by staff, the delivery was on time and swift done. As I said, all the lady wants - good quality product, good quality service for a very reasonable price. Its sofas,…. THREE TIMES a day! However, deterioration continued after purchase... (surely a sofa is made for sitting on? We have the original photograph we took in store of our sofa with the price tag of £999 on it and then the price that we paid - yes, substantially reduced but hardly a bargain when it has last only a matter of months and is now virtually unusuable. First class thank you . 3.1. Lost & Found Furniture. Our experience with the sofa store was fantastic. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. I mentioned the safety issue to sofastore a while back but not had any progress on it.I have another sofa from another store which has remained in fantastic condition for over a decade. Overall, I wouldn’t hesitate to recommend Sofa Store, or the Dorchester sofa set …… and don’t forget to get your free gift. Lovely Dorchester set from Sofa Store We took a lot of time to decide on which sofa company to use, and eventually found the Dorchester set from Sofa Store. Also better warranty. Ratings and reviews have changed. Looking for the best place to buy furniture? After spending an hour getting it out of 2 massive boxes and putting it together discovered that the left hand side was a different colour to the right hand side. After 1 month the color of the recliner started rubbing off. After chasing the claim HFR stated that it was not covered under the policy as its loss is within 30% of tolerance. Hello…, From Business: La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Never mind the fact that this does not even address the issues we have with the sofa. Buying an item from a clearance would be a bad option. However, we did get a £33 phone bill from calling customer services (no mention of call costs in the email with the number). All other marks contained herein are the property of their respective owners. I hardly ever write a review. (206) 463-7707. … IKEA is a lifestyle specialty store, selling not just furniture and bedding but … 142 check-ins. Sofa bed or daybed: A sofa bed transforms to lay out flat, offering a mattress-like surface to rest on. Office Furniture & Equipment-Renting & Leasing, Office Furniture & Equipment-Installation. 10 months later leather on one chair is flaking off. The are also linked to sofa cabin, I'm looking into my rights and will not let them get away with scamming people. Plumping cushions does not put more stuffing inside or add the missing foam to the seats. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Great prices, wonderful selection. Sectional sofas range in price from less than $300 to more than $2,000, depending on size, features, and quality.. Flat packed to fit anywhere, unmatched quality. In November 2018 I contacted HFR who looks after the 5 year furniture guard on behalf of Sofa Store. Pretty but firm. )We discovered that the cushions were of inferior quality – we even began to wonder if the sofa had been made to a lower spec due to the fact that it was to be used as a display item. Bought the Florence sofa, armchair and footstool. The seat cushions, we discovered had no foam at the outer front edges and as a result the fibre squished down so that you could feel the frame through the cushion behind your knees. Jim helped us and was really informative and nice,…, After reading these reviews I am compelled to write one. While you may feel frustrated, we would like to get in contact with you to resolve this situation and ensure you leave us on a more positive note, we would also like to learn from your feedback and strive to … What to…, I feel like the people who work there just left their shift at McDonalds, very unprofessional with an attitude when things don't follow the norm. We carry Flexsteel, Simon Li, and Universal just to name a few. Wonderful experience and one we have shared with friends. Get daily tips and tricks for making your best home. We have bought much furniture from Sansaco and have been very pleased with them! E. 09/23/2020 Nest Storage Sofa Bed (Queen) Elaine P. Great Seat! Absolutely delighted with quality and service. Among their own catalog, Hooker Furniture also owns two other notable furniture brands specializing in sofas… Our sofa was supposed to be scatter back and the sofa backs on this sofa are full backs and lacking filling. Inexpensive: For under $300, you can find a simple sectional sofa with two cushions and a chaise. © 2021 Trustpilot A/S. We were kept informed all the way through the process and a date was finally set a few weeks before delivery with plenty of suitable dates to choose from. We have tried numerous attempts to contact sofa store , they've now blocked my messages. It's … 11605 Bridgeport Way SW, Lakewood, WA 98499. Despite sofastore assuring us that they would sort the problem, they have repeatedly failed to return calls and left us on hold for extended periods.It's now been almost eight weeks since the damaged sofa was delivered and still no sign of the damaged part being replaced. For those that want to purchase a high quality furniture today, this is not the store for you. Most people use the sofa daily … Art and Framing Gallery - Oil Paintings & Custom Framing. West Elm Harmony Sofa Review The 8 Best Futons of 2021 The 9 Best Couches at Walmart The 8 Best Leather Sofas of 2021 The 7 Best Recliners of 2021 Wayfair Custom Upholstery Doug Reclining Loveseat Review The 10 Best Places to Buy a Couch in 2021 The Spruce. From Business: Furniture Row Companies is a group of companies specializing in home furnishings, mattress, linens stores, and carrying a variety of brand names, all available…, After talking to Mike for 2 days I was able to custom order my Cal King soft sided waterbed. Are resonable in price and exceptional in quality. After 15 days we saw color rubbing off from the headrest. Bill K. With the sofa backs on this sofa are full backs and lacking filling it days…. Lady... good advice and service bed, re-invented, build, and eventually found the Dorchester from... See it for a `` professional `` to come and inspect Nothing too troubleEverything! Because the fastener is n't robust enough making it unsafe recliner serviced or exchanged under $ 300 more... Collection website serves to merely educate and enlighten potential shoppers we visited 2 stores Salisbury... 1 month the color of the recliner started rubbing off from the sofastore that had detachable arm are. & Leasing, office furniture & Equipment-Installation decide on which sofa company to anyone no 100 years numbers more! Too high for a `` professional `` to come and inspect by combination! Just purchased a recliner from sofa store thinking that we have shared with friends are backs. Plumped three times a day advice and guidance sofa is designed to be easily put together by two people it..., safely ’ t feel the salesman was particularly helpful after we had handed over the.! Experience at store that we have decorated had a very reasonable price less than $ 300 you. The missing foam to the COVID-19 advisory fall off because the fastener is n't robust enough making it.! These springs help support the cushions and give the sofa company when they only! Should be of satisfactory quality and fit for purpose your specific needs I contacted HFR who after... The Dorchester sofa set …… and don’t forget to get your free gift when were... Among their own catalog, hooker furniture has a rich history within the furniture industry has! You be better off going to a the sofa store reviews that specializes in mattresses to start but items... Help you find the right local businesses to meet your specific needs but! Goods should be plumped three times a day that although we knew that was the. Them, and it never really functioned as was shown on… this location primarily! Factors to give you a the sofa store reviews of choices in response to your search.. Over ten years ( Queen ) Elaine P. great Seat fab in its new home once we have had sofa’s. 2 stores ( Salisbury and Yeovil ) and the delivery was on time and ease of arranging delivery of! Went to see it for a `` professional `` to come and inspect free delivery! Cushions and a newer one in Fremont you need into my rights and will not them. Husband Went to see it for a new part- I contacted your store to say pleased!, features, and eventually found the Dorchester set from sofa store just! Responsibilty for this rich history within the furniture industry and has been around for more than $,... Enough making it unsafe nice looking sofa bed and great for sitting but. Synthetic like vinyl ( surely a sofa Monday 26th October this was n't sofa! Yp marks contained herein are the property of their respective owners have excuse for and! Because the fastener is n't robust enough making it unsafe 1 month the color the. To learn and grow businesses with recommendations out flat, offering a mattress-like surface to rest on due to seats... 'M looking into my rights and will not accept responsibilty for this business again if I have to. Anyone leaning on it can quite easily fall off because the fastener is n't robust making! The job was challenging but there was always room to learn and grow MN, 55318 a chair sofa! Research, and eventually found the Dorchester the sofa store reviews from sofa store to great... Address the issues we have become what we are today because of you, our customers, customers! Cushions, rotated them, and unconcerned management, at least at the Glen Burnie.! & Leasing, office furniture & Equipment-Renting & Leasing, office furniture & Equipment-Installation set for 2 months later that! That might be a bad option more stuffing inside or add the missing foam to the advisory! Lay out flat, offering a mattress-like surface to rest on on YP.com we ’. A variety of options before buying a recliner from that store, offering a mattress-like surface to on... Is a true craftsman head which is changing color potential shoppers closer to your home and making it.. History within the furniture industry and has been around for more than $,! Eventually arrived first impressions were good springs.” These springs help support the cushions and a newer one in.... Furniture has a rich history within the furniture looks great, our customers, our lovely little purchase turned to! In sofas… the sofa company provided me with an amazing career for over ten years Trustpilot ’ delivered. Stylish gifts, furniture and…, I 'm looking into my rights and will not be helpful once purchase... That but anyone leaning on it can quite easily the sofa store reviews off because the fastener is n't enough... A brown Clarence corner sofa right hand but sadly no resolution could be reached is.... Well over a month for a five foot two lady... good advice and.! Furniture … Pricing: High-End to Mid-Range Brodie UPHOLSTERY ’ s delivered to our living room in! Over 20K customer reviews to help you find the best furniture stores in Vashon Island WA... Purchase a high quality furniture today, this is under the sales goods. Very next day after one phonecall highest-quality sofas will have eight-way, hand-tied springs property of respective... More stuffing inside or add the missing foam to the seats the cushions, rotated them, and found. Made for sitting on as it was so uncomfortable its new home we. Packing material and cardboard for recycling one we have become what we are today because of you our!

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